Terms of Service (UK/EU + GDPR + DMCA Compliant)

Last updated: 18/01/26

Welcome to She Created A Life She Loved.com (“we”, “us”, “our”). By accessing or purchasing from our website, you agree to these Terms of Service. Please read them carefully.

1. About Us

This website is operated by She Created A Life She Loved, located in Poole, BH16 6HF, UK
We sell physical art prints and digital downloads.

2. Using Our Site

By using our site, you confirm that:

  • You are at least 18 or have permission from a legal guardian.

  • You will not use our site or products for unlawful or harmful activity.

  • You will not interfere with website security, functionality, or performance.

3. Products & Availability

Products, pricing, and availability may change without notice.
Colours and appearance may vary slightly due to screen and print processes.
Digital downloads become available instantly after purchase and are non-refundable.

4. Orders, Pricing & Payment

We reserve the right to refuse or cancel orders, including those suspected of fraud.
You agree to provide accurate billing and delivery information.
All prices are displayed in GBP and may change at any time.

5. Shipping (Physical Prints)

Shipping times depend on your location and carrier performance.
We are not responsible for delays caused by carriers, customs, or events beyond our control.
See our Shipping Policy for more information.

6. Returns & Refunds

  • Physical prints: Returns accepted only if the item arrives damaged, defective, or incorrect. Contact us within 7 days of delivery.
  • Digital downloads: Non-refundable.
    See our Return Policy for full details.

7. Digital Download Licence

Purchasing a digital download grants you a personal-use licence only.
You may not:

  • Resell, share, or redistribute the files
  • Modify the files for resale
  • Upload them to public platforms

Copyright remains with the original artist.

8. Intellectual Property

All artwork, images, text, branding, and digital content are protected by copyright and must not be copied, reproduced, or distributed without written permission.

9. GDPR & Privacy (UK/EU Rights)

We comply with UK GDPR and EU GDPR.

9.1 Data We Collect

  • Name, email, postal address
  • Payment information (processed securely by Shopify)
  • Order details
  • Website usage data (via cookies)

9.2 Why We Collect It

  • To fulfil orders and provide customer support
  • To operate and improve our website
  • To meet legal, tax, and regulatory obligations

9.3 Your Rights

You have the right to:

  • Access your data
  • Request correction or deletion
  • Object to processing
  • Request data portability
  • Withdraw consent at any time (where applicable)

To exercise your rights, contact us at info@shecreatedalifesheloved.com

9.4 Data Sharing & Storage

Your data may be processed by Shopify and other trusted providers solely to operate our store.
We never sell or rent your personal data.

10. Third-Party Tools & Links

We may provide links or access to third-party tools or sites.
We are not responsible for their content, policies, or practices. Use them at your own discretion.

11. Prohibited Uses

You may not:

  • Break any laws
  • Submit false information
  • Upload malicious code
  • Interfere with website functionality
  • Copy, resell, or distribute our products or digital files
  • Attempt to bypass security or access restricted areas

12. DMCA Notice (Copyright Infringement Claims)

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA).

If you believe your copyrighted work has been used on our site without authorization, please send a DMCA takedown notice to:

Email: info@shecreatedalifesheloved.com
Subject: DMCA Takedown Request

Your notice must include:

  1. Identification of the copyrighted work.

  2. Identification of the allegedly infringing material (include URLs).

  3. Your full contact information.

  4. A statement of good-faith belief the use is not authorised.

  5. A statement under penalty of perjury that the information is accurate.

  6. Your physical or electronic signature.

We may remove or disable access to the material while reviewing the claim.

Counter-Notification

If you believe material was removed by mistake, you may send a counter-notification including:

  • Identification of the removed content and its original location
  • A statement under penalty of perjury that it was removed due to error
  • Your contact details and consent to local jurisdiction
  • Your signature

Knowingly submitting false claims may result in liability.

13. Limitation of Liability

We are not liable for:

  • Losses due to site errors or downtime
  • Delays in shipping or digital delivery
  • Loss of data, income, or business opportunities
  • Misuse of digital downloads or artwork

Nothing in these Terms affects your statutory rights under UK or EU consumer law.

14. Termination

We may suspend or terminate access to the site for any breach of these Terms.
You remain responsible for payments due up to the termination date.

15. Governing Law

These Terms are governed by the laws of United Kingdom. 
EU customers also retain protection under applicable EU consumer laws.

16. Changes to These Terms

We may update these Terms at any time. Any changes will appear on this page with an updated date.

17. Contact Us

For questions about these Terms, GDPR rights, copyright issues, or your order, contact:

Email: info@shecreatedalifesheloved.com
Website: www.shecreatedalifesheloved.com
Address: 13 Freeland Park, Poole, BH16 6HF, UK