Return and Refund Policy
Thank you for shopping with us! We want you to love your art prints, and we’re here to help if something isn’t right.
Returns & Exchanges
Because our art prints are made to order, we typically do not accept returns or exchanges for change of mind. However, we will always replace or refund items that arrive damaged or defective.
If your order arrives damaged, incorrect, or flawed, please contact us within 7 days of delivery.
Damaged or Defective Items
To help us resolve the issue quickly, please email us at info@shecreatedalifesheloved.com with:
- Your order number
- A brief description of the issue
- Clear photos of the damage or misprint
We’ll arrange a replacement at no extra cost or issue a refund if preferred.
Order Cancellations
Orders may be cancelled within 6 hours of purchase. Because our prints go into production quickly, cancellations requested after this window may not be possible.
Non-Returnable Items
- Digital downloads
- Custom or personalized prints
- Gift cards
Refunds
Once your refund is approved, it will be processed automatically to your original payment method. Processing times vary by bank or payment provider.
Shipping Issues
If your order is delayed or lost in transit, please contact us so we can assist with tracking or replacement.
For questions about specific artwork, please see individual product pages or contact us.